User Manual

Select a Group

The first step in signing up is selecting the group that you want to join.

1. Visit the group that you wish to join.
2. Click Sign up and join. You will be taken to the Enter Email page.

Note: If the group is private then you will have to request membership rather than sign up.

Enter Email

1. Enter your email address into the Email Address entry.
2. Click the Sign up button. You will be taken to the Set Password page. In addition, an email message will be sent to you, verifying that you control the address you entered.

Note: It is important that the email address for the support group ― [email protected] ― is added to your address book.

Set Password

Your password will be used to protect your personal information.

1. Enter a password in the Password entry.
2. Click the Set button. Your password will be sent, and you will be taken to the Change Profile page page.

Change Profile

Your profile says a little about you, so others can find out the names of the group members.

1. Enter your name in the Name entry.
2. (Optional) Select your timezone from the Timezone list.
3. (Optional) Write a little about yourself in the Biography entry.
4. Click the Change button. Your profile will be change, and you will be taken to the Verify Email page.

Note: Some sites may provide extra fields on the Change Profile page.

Verify Email

You must verify that you control your email address. To verify your email address carry out the following tasks.

1. Check your email inbox. It should contain a message asking you to verify the address. If it does not, go through the procedures in Trouble Shooting below.
2. Click the link in the email. You will be taken to the Verify Email Address page.
3. Wait while your address is verified. You will be shown a confirmation message once this is done.
4. Close the Verify Email Address page.
5. Find the window showing the Awaiting Verification page. The Finish button on the page will be available.
6. Click on the Finish button to finish sign up. You will be taken to the group your selected in the initial step.

Change Your Password

To change your password carry out the following steps.

1. Log in, if you are not already logged in.
2. Go to your Profile by clicking on your name, which is locate at the top right of the page.
3. Click on Change Password. The Change Password page will be shown.
4. Enter your new password into the Password entry.
5. Click the Change button. You password will be changed.

Reset Your Password

To reset your password carry out the following steps.

1. Go to the Reset Password page.
2. Enter your email address into the Email Address entry.
3. Click the Reset button. An email message will be sent to you email account. The message will have the subject Reset Password and will be sent from the support email-address for this site.
4. Open the email message that has been sent to you.
5. Click on the link in the email message. The Change Password will be shown.
6. Enter a new password in the Password entry.
7. Click the Change button. Your password will be changed. Your email address will also be verified if you only have one address and it is not currently verified.

Note To ensure your security the link in the password-reset message can only be used once.

Password Security

Passwords are shown in two different ways, depending on if you are setting a password, or using a password to log in.

When you set a password — using either the change password, reset password, during sign up or when accepting your first invitation — you will be able to see your password. This makes it easier to set. However, anyone who looks at your screen will also be able to see your password. Be cautious about who can see your screen when you set a password.

When you use your password to log in your password will be hidden: a series of * characters will mask what you type. It is unlikely that anyone will be able to figure out your password by looking at your screen. However, be cautious about who can see your keyboard as you type.

Passwords must be at least four characters long. However, longer passwords are harder to guess.

Add an Email Address

To add an email address to your profile carry out the following steps.

1. Visit your profile.
2. Click Change Email Settings. The Change Email Settings page will be shown.
3. Click the Add an address… button. The Add an Address dialog will be shown.
4. Enter your new address in the New Address entry.
5. Click the Add button. An email will be sent to your new address.
6. Follow the instructions in the email to verify that you control the address. You must verify the address before you can send or receive email from your new address.

Note: You can only add a new address to your profile. You will see an error if you try to add an address that has already been added to any other profile.

Resend an Email Address Verification Message

1. Visit your profile. Log in if necessary.
2. Click Change Email Settings. The Change Email Settings page will be shown.
3. Click the Resend button next to the unverified email address. A verification email will be sent to you.
4. Follow the instructions in the email to verify that you control the address.

Remove an Email Address

To remove an email address from your profile carry out the following steps.

1. Visit your profile.
2. Click Change Email Settings. The Change Email Settings page will be shown.
3. Click the Remove button next to the address you wish to remove. The button is only shown next to addresses you can remove (see the note below). After you click the Remove button
   • The address will be removed from your profile.
   • One of the addresses in your Extra Addresses list will be made preferred delivery address if you have removed your only preferred address.

Note: You can only remove an address from your profile if you have a different verified address. Add an address if you only have one address and you wish to remove it.

Make an Address a Preferred Delivery Address

To receive email at an address by default carry out the following steps.

1. Visit your profile.
2. Click Change Email Settings. The Change Email Settings page will be shown.
3. Click and drag the address you want to receive email on by default from the Extra Addresses list to the Preferred Delivery Addresses list. The selected address will become a preferred delivery address.

Note: The Extra Addresses will only be shown when you have more than one verified email address.

Make a Preferred Delivery Address an Extra Address

To stop receiving email at an address by default carry out the following steps.

1. Visit your profile.
2. Click Change Email Settings. The Change Email Settings page will be shown.
3. Click and drag the address you no longer want to receive email on by default from the Preferred Delivery Addresses list to the Extra Addresses list. You will no longer receive email at that address by default.

Note: You must always have at least one address in the Preferred Delivery Addresses list. If only one address is listed in the Preferred Delivery Addresses list then you must first make an extra address a preferred delivery address. Then you will be able to remove any address from the Preferred Delivery Addresses list.

View Older Topics

The Topics tab show six topics at once. To view older topics click the Older button; the older topics will be shown. To return to the display of the more recent topics click on the Newer button; the older topics will be shown.

Search the Topics

To search the topics in a group carry out the following tasks.

1. Visit the Group page.
2. Enter the search-terms into the Search entry at the top of the Topics tab.
3. Click the Search button. The Topics tab will show the topics that contain that keyword.

If you perform a search the sticky topics will be shown in the normal order, rather than first.

Find Similar Topics

To find a topic in the group that is similar to another click on one of the keywords A search for topics with that keyword will be made, with the results shown in the Topics tab.

Title

The title reads Post in… followed by the name of the topic. It is the similar to the subject line of an email. It will be the same for all posts in the same topic.

Navigation Links

There are five navigation links:

1. Click First post to view the the post that started the topic.
2. Click Previous post to view the post in the topic that was made just before the current post.
3. Click Topic to view the entire topic.
4. Click Next post to view the post in the topic made just after the current post.
5. Click Last post to view the most recent post made in the topic.

Information about the Post

There are two items of information about the post: who made the post and when the post was made.

The name of the author appears at the top of the post, after the word From. Clicking on the group members name will show his or her profile page. If the author has added a profile photo it will appear at the left of the post, below the name of the author.

After the author's name is the date when the post was made. Mouse-over the date to view the exact time the post was made.

The Share Box

The share box appears at the top of the post, after the date. It is detailed in the Sharebox section below.

The Hide Post Button

The hide button appears at the top of the post, after the share box. It is detailed in the Hide a Post section below.

Body

The body of the message is divided in two parts.

Main Message

The main part is message that the author wrote.

Rest of Post

Sometimes people will include the text of previous messages at the bottom of a post. The text ▶ Rest of post will appear at the bottom of the main message if this quoted text is present.

• Click ▶ Rest of post to show the quoted text. The quoted text will be shown and the ▶ will turn into a ▼.
• Click ▼ Rest of post to hide the quoted text. The quoted text will then be hidden and the ▼ will turn into a ▶.

Public Groups

In a public group the share box will have four icons:

The first three icons allow you to share an item using social networking. The last icon is used to share a link to the item using email.

Private or Secret Groups

In a private or secret group only one icon will be present in the share box:

This is because only group members can see posts, topics, and images in a private or secret group. Therefore the only people you can share links with are other group members, by posting the link to them using email. To share an item using email carry out the same steps as when sharing an item from a public group using email.